There is no charge for your first card requested. Subsequent replacement cards cost $5.00 each.
Can I choose my own PIN?Yes, when you request your ATM or Debit Card you can request your unique PIN at that time.
How do I apply for an ATM/Debit card?You can apply for an ATM or Debit Card by coming into the branch.
Who do I contact if I need help with my ATM/Debit card?If you require assistance with your ATM or Debit Card contact us at (954) 491-7788 or utilize our Customer Contact Form.
Where can I use my ATM/Debit card?Use your ATM/Debit card at any ATM or Point of Sale terminal displaying the Cirrus®, Star®, Presto®, or MasterCard® emblems.
Is there a charge for me to use an ATM/Debit card?When making a purchase at a merchant that accepts Debit MasterCard, you should always press “CREDIT”. You should only press "DEBIT" and use your PIN when you want cash back.
What do I do if I see an unauthorized transaction on my statement?
If you notice an unauthorized ATM or Debit Card transaction on your account either through online banking or your monthly statement, you should contact customer service as soon as possible at (954) 491-7788.
What do I do if my ATM/Debit card is lost or stolen? During normal banking hours:Whom can I contact if I have any other questions or comments?
If you have any questions regarding Online Banking or Bill Payment contact us at (954) 491-7788 or utilize our Customer Contact Form.
Once you have registered for Online Banking, you may contact us by telephone at (954) 491-7788 or our Customer Contact Form with any questions you may have. Support is available from 9:00 AM to 5:00 PM Monday through Friday
May I download information to financial management software (i.e. QuickBooks or Microsoft Money ®)?Yes, we support downloads in the following formats:
Commercial Real Estate Loans, Commercial Business Loans, Home Equity Loans, and Personal Loans.
Do you offer Student Loans?No, we do not offer Student Loans.
Can I make my loan payments online?Yes, loan payments can be made online.
Where do I mail my loan payments?American National Bank, 4301 North Federal Highway, Oakland Park, FL 33308
What address may I use for a loan payment through Fedex, DHL or UPS?American National Bank, 4301 North Federal Highway, Oakland Park, FL 33308
Who do I contact if I have questions about my loan?For questions on your loan, please contact the Loan Operations team at (954) 267-8144.
Who do I contact about a new loan request?For questions on getting a new loan, please contact our Lending Assistant at (954) 267-8121.
Online Banking - General What do I need to sign up for Online Banking and Bill Payment?To use our online banking system, you will need a computer with Internet access from an Internet Service Provider, and a Web Browser with 128-bit encryption. Our online banking system does not support use of browsers with 40 or 56-bit encryption .
American National Bank recommends the following Internet browser for use with online banking. Click here for a complete list of recommended browsers.
What do I need to know about security?The Online Banking System takes full advantage of the security provided by your Web browser and your Web server. Your transactions are encrypted as they travel over the Internet. Anyone trying to listen in on your communications will not be able to decipher them.
In addition, your Online Banking account is protected by a password (or "PIN": your Personal Identification Number). No one can use your account without knowing your PIN.
What is 128-bit encryption?There are basically two types of encryption: "High" and "Standard". The difference between these types of encryption is the strength of capability. A "High" (128-bit) encryption is exponentially more powerful than a "Standard" (40 or 56-bit) encryption. "High" or 128-bit encryption means there are a septillion possible keys that could fit into the lock that holds your account information, but only one that works for each time you bank online. American National Bank uses the highest level of encryption (128-bit) to ensure your online transmissions are secure. Our online banking system does not support use of browsers with 40 or 56-bit encryption.
What is the cost for Online Banking and Bill Payment?Online Banking and Bill Payment is FREE!
If you are a RETAIL/NON-BUSINESS customer:
If you are a BUSINESS customer:
You may access Online Banking and Bill Payment through American National Bank's website at www.americannationalbank.com. Input your User ID and PIN. If this is the first time that you are signing on to the Internet Banking system, you will be prompted to change the bank assigned temporary password to a new password of your choice.
What types of accounts can I view with Online Banking?With Online Banking, you can view your American National Bank Checking, NOW, Money Market, Savings, Certificate of Deposit, and IRA accounts, as well as loans.
Can I access both personal and business accounts with Online Banking and Bill Payment?Yes, as long as you are a signer on an account, you can view it using Online Banking.
Account information is updated nightly Monday through Friday (excludes Saturday, Sunday and federal holidays). For example, you will be able to view Monday’s account information and transactions on Tuesday.
Online Banking - Funds Transfer Can I transfer money from one account to another?Yes. With Online Banking you can transfer money between eligible American National Bank Checking, NOW, Savings or Money Market accounts. You may also make payments on American National Bank loans from your Checking, NOW, Savings or Money Market Accounts.
Can I transfer money between my personal and business accounts?Funds transfers and loan payments may only be performed between accounts with the same primary taxpayer identification number (TIN).
Can I stop or modify my request to transfer funds?Yes. At anytime until you get to the Transfer Funds Approval screen, you can modify or cancel your funds transfer request. However, after you have completed a funds transfer transaction and have received a confirmation number, you cannot stop the transfer from occurring.
Can I schedule recurring or future dated transfers?Yes, you can do both. You can schedule recurring transfers to occur weekly, bi-weekly, semi-monthly, and monthly.
Can I tell when a transfer has posted to my account?If you approve a funds transfer or loan payment, a "Confirmation Number" will be displayed. You may use this number if you need to refer to the transfer at a later time. The Confirmation Number will also be listed on your monthly account statement
If you make a funds transfer or loan payment using Internet Banking before 7:00 PM on a business day that we are open, we will consider that day to be the day of your funds transfer or loan payment. However, if you make a funds transfer or loan payment using Internet Banking after 7:00 PM or on a day we are not open, we will consider that the funds transfer or loan payment was made on the next business day that we are open.
Funds transfers performed before 7:00 PM may be viewed on Internet Banking on the following business day. Loan transfers performed before 7:00 PM may be viewed on Internet Banking on the second business day.